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Common Questions
Answers to the most common questions that Gauge Superusers have asked.
Top Questions
- What happens when I edit a test question that has already been taken?
- How do I prevent users from cheating?
- What is the difference between a prerequisite and taking content in sequence inside a program?
- How do I rescore a test?
- How do I delete a user?
- How do I delete a test that has been taken?
- How do I edit a test while it’s being taken?
- How can I see what a test looks like from a user’s perspective?
- How do I activate and publish a test?
- What are the differences between the test types?
- Can I stop users from taking screenshots on a test?
User Access
- How do I recover my user info?
- Where do I activate my account?
- How do I limit what users can access?
- How do I limit the number of times a user can take a test or lesson?
- What is the role of the Superuser vs. giving a certain user management access?
- How do I delete a user?
- How do I add custom user fields for when my users sign up?
Programs and Certifications
Results and Reports
Customization
Media
Proctoring
Tests and Content
- Can I reuse questions from an existing test, and add them in a new test?
- How do I add a time limit to a test?
- How do I make each test different to prevent cheating?
- How do I add an Evaluation Survey after a test is complete?
- How do I display test results by section instead of as answers to specific questions?
- What happens when time expires for a test taker?
- How do I add learning content directly in a test instead of in a lesson?
- How do I add scenarios to questions?
- How do I edit a test while it’s being taken?
- What happens when I edit a test that’s already been taken and what impact does it have on the tests?
- How do I rescore a test or many tests?
- What happens if the internet crashes when a user is taking a test? How do I allow a user to stop and restart a test?
- How do I activate and publish a test?
- How do I copy and paste questions?
- Can I add more time to a user who needs special accommodations and not all users?