--- title: Setting Up An Email Server description: "Set Up Help: The test.com emailing through your server feature works like you sending outgoing email from your mail program (to your company's mail server). There are 2 suggested ways to make this wor" --- [Skip to content](https://support.gaugeonline.com/knowledge/setting-up-an-email-server#main-content) English Show submenu for translations [![Gauge-FavArtboard 1](https://support.gaugeonline.com/hs-fs/hubfs/Gauge-FavArtboard%201.png?width=64&height=64&name=Gauge-FavArtboard%201.png)](https://gaugeonline.com) Open main navigation Close main navigation - English Show submenu for translations Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support](https://support.gaugeonline.com/knowledge?hsLang=en) 2. [Knowledge Center](https://support.gaugeonline.com/knowledge/knowledge-center?hsLang=en) 3. [Notifications and Emails](https://support.gaugeonline.com/knowledge/knowledge-center?hsLang=en#notifications-and-emails) # Setting Up An Email Server #### **Setting Up an Email Server** **Set Up Help:** The test.com emailing through your server feature works like you sending outgoing email from your mail program (to your company's mail server). There are 2 suggested ways to make this work. Provide your GAUGE/test.com representative with the information requested. You may need to forward this information to your ISP, webmaster, or IT department for assistance. In the following examples, replace example.com with your domain name. **The Easiest Way (the 'good' approach for medium size organizations):** On YOUR mail server you'll need to add a new mailbox. If your email address is jsmith@example.com, create something like testresults@example.com. You'll need to provide Test.com this email address, the user name to access it on your mail server and the password. Next, we'll need to know the name of the server – for mail, it's typically something like the following: smtp.example.com pop.example.com mail.example.com Then we'll need to know if there are any special ports the email needs to sent to, typically it's 25 or 2525. If no port is specified, we use 25. Also, let us know if SSL or TLS is required. **A Better Way (the 'better' approach for larger size organizations):** If your email server is set up to allow anonymous access we can just send the mail to your mail server without a mailbox user name/password. In this case, we just need to know the name of the server, which will be something like the following: smtp.example.com pop.example.com mail.example.com 12.34.56.789 Then we'll need to know if there are any special ports the email needs to sent to, typically it's 25 or 2525. If no port is specified, we use 25. Let us know if SSL or TLS is required. Most organizations that allow anonymous email server access have firewalls that block only approved sites from accessing. Your ISP or IT department will need to allow traffic from the IP range 66.241.194.10 - 66.241.194.14. This will allow our server's access to your servers. As an option for larger organizations that have redundant email servers, we utilize both a primary and secondary mail server. If your primary mail server goes offline our servers would then send outgoing emails to your secondary mail server. If the secondary mail server is not provided or if the secondary server also becomes unavailable, then outgoing emails are sent via test.com's mail servers. - [Getting Started](https://support.gaugeonline.com/knowledge/getting-started?hsLang=en#main-content) - [Gauge Basics](https://support.gaugeonline.com/knowledge/getting-started?hsLang=en#gauge-basics) - [Quick Tour](https://support.gaugeonline.com/knowledge/getting-started?hsLang=en#quick-tour) - [List of Features](https://support.gaugeonline.com/knowledge/getting-started?hsLang=en#list-of-features) - [Help Videos](https://support.gaugeonline.com/knowledge/getting-started?hsLang=en#help-videos) - [Knowledge Center](https://support.gaugeonline.com/knowledge/knowledge-center?hsLang=en#main-content) - [Authoring & Editing Tests](https://support.gaugeonline.com/knowledge/knowledge-center?hsLang=en#authoring-editing-tests) - [Adding and Editing Lessons](https://support.gaugeonline.com/knowledge/knowledge-center?hsLang=en#adding-and-editing-lessons) - [Media](https://support.gaugeonline.com/knowledge/knowledge-center?hsLang=en#media) - [Misc Settings](https://support.gaugeonline.com/knowledge/knowledge-center?hsLang=en#misc-settings) - [Adding and Managing Users](https://support.gaugeonline.com/knowledge/knowledge-center?hsLang=en#adding-and-managing-users) - [Courses and Programs](https://support.gaugeonline.com/knowledge/knowledge-center?hsLang=en#courses-and-programs) - [Notifications and Emails](https://support.gaugeonline.com/knowledge/knowledge-center?hsLang=en#notifications-and-emails) - [Common Questions](https://support.gaugeonline.com/knowledge/common-questions?hsLang=en#main-content) - [Top Questions](https://support.gaugeonline.com/knowledge/common-questions?hsLang=en#top-questions) - [User Access](https://support.gaugeonline.com/knowledge/common-questions?hsLang=en#user-access) - [Programs and Certifications](https://support.gaugeonline.com/knowledge/common-questions?hsLang=en#programs-and-certifications) - [Results and Reports](https://support.gaugeonline.com/knowledge/common-questions?hsLang=en#results-and-reports) - [Customization](https://support.gaugeonline.com/knowledge/common-questions?hsLang=en#customization) - [Media](https://support.gaugeonline.com/knowledge/common-questions?hsLang=en#media) - [Proctoring](https://support.gaugeonline.com/knowledge/common-questions?hsLang=en#proctoring) - [Tests and Content](https://support.gaugeonline.com/knowledge/common-questions?hsLang=en#tests-and-content) - [Accessing Gauge](https://support.gaugeonline.com/knowledge/common-questions?hsLang=en#accessing-gauge) - [For Test Takers](https://support.gaugeonline.com/knowledge/common-questions?hsLang=en#for-test-takers) - [Account and Billing](https://support.gaugeonline.com/knowledge/common-questions?hsLang=en#account-and-billing) - [Advanced Features and Settings](https://support.gaugeonline.com/knowledge/common-questions?hsLang=en#advanced-features-and-settings) - [Email Notifications](https://support.gaugeonline.com/knowledge/common-questions?hsLang=en#email-notifications) - [Beta Test Builder and Editor](https://support.gaugeonline.com/knowledge/beta-test-builder-and-editor?hsLang=en) - [Interested in becoming a Gauge customer?](https://support.gaugeonline.com/knowledge/interested-in-becoming-a-gauge-customer?hsLang=en) # Gauge by test.com gaugeonline.com Help Center Copyright © 2026, Gauge by test.com